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Nimbus Customer Portal

Welcome back, there

Manage your machines, review invoices, track your SLA, submit service requests, and access concierge-level support — all in one place.

Your Nimbus Concierge
Projected Monthly Spend
$0.00
No billing data yet

Account Health

Service Status
Operational
SLA Status
Pending
Open Requests
0
Billing Status
Current

SLA has not been signed

Your Service Level Agreement is pending signature. Review and sign to ensure full coverage and priority support.

My Machines

View & manage VMs

My Invoices

Billing & payments

My SLA

Service agreements

Request a Service

New resource or change

Support Center

Get help & resources

Settings

Account preferences

0

Active Machines

0

Networks

0

Volumes

0

Public IPs

0

Open Requests

Nimbus Security

Continuous security monitoring for your environment

Nimbus Security reviews your identity, sign-in, and admin activity monthly and sends you a plain-language report. Add it to your account in one request.

Add Nimbus Security →

Recommended

Netwatch monitoring for your environment

Around-the-clock infrastructure monitoring that flags problems before they reach you.

Request Netwatch →

Self-service

Browse the Nimbus service catalog

See every service available on your account, with documentation a click away.

View resources →

Getting Started

Complete these steps to get the most out of your Nimbus portal.

View and manage your virtual machines

Access your compute instances, check status, and manage configurations.

Go to My Machines

Review billing and invoices

Check your current spend, download invoices, and review payment history.

View Invoices

Submit a service request

Request a new resource, resize, or upgrade with guided forms.

Create Request

Understand your SLA and support process

Learn about response times, priority levels, and your support coverage.

Learn More

Pro tip: submit resource changes through Service Requests, where every request is tracked, acknowledged, and actioned end to end.

Recent Machines

NameTypeStatus
No machines found

Announcements

Nimbus Platform Update

Jun 28

Enhanced security features now available

Cost Management Dashboard

Jun 20

New billing analytics released

Scheduled Maintenance

Jun 15

Infrastructure upgrades this weekend

Planned Maintenance

May 25, 2026

01:00 AM – 03:00 AM EDT

Network infrastructure upgrade. Services may experience brief interruptions.

Billing Snapshot

Current Month Spend

$0.00

USD

6.2% vs last month

Support Contacts

Premium Support

support@virtualweb.us

+1 202-935-5723