Cloud Command Center
Operational intelligence for cloud infrastructure engineering
Control Plane
Infrastructure health & performance
Real-time view of hosts, compute, storage pools, and enriched event logs from Nimbus.
On-Call Center
Engineer schedules & responsibilities
Who is on-call right now for Compute, Networking, Storage and Cybersecurity.
Change Tracker
Scheduled changes & geo-fencing
Track planned maintenance, security patches, configuration changes and geo-fencing requests.
Maintenance
Scheduled windows & system status
Active and upcoming maintenance windows across infrastructure components.
Network Topology
VPC, subnet & IP mapping
Visual map of VPCs, guest networks, public IP allocations and VM connectivity.
Instance Activity
VM & volume audit trail
Full audit log of VM lifecycle events, volume operations, and snapshot activity.
Engineer Status Board
Live productivity & cost center
Real-time view of all CSE engineers' states, customer effort distribution, and hours breakdown for reporting.
Image Factory
Nimbus template lifecycle
Build, validate, and publish VM templates with automated compliance checks, health validation, and release notes.
Workspace Automation
Virtual desktop deployment
Manage Windows virtual desktop deployments on Nimbus with multi-tenant orchestration, plugin-based blueprints, and secure secret management.
Service Desk
AI-first support workspace
Email-intake support desk with AI triage, similar ticket matching, KB article search, customer context, and resolution history.